Cancellation

If you would like to cancel your order please Contact Us as soon as possible after placing your order. If you order has not already been processed we will cancel it for you and refund your money via your original payment method.

Returns

We offer a 14 day money back guarantee for unopened and unused items. If you wish to return your item to us please Contact Us via the contact page within 14 days of receiving your order, making sure to include your order number, name and email and the exact same as to why you are returning your item. Any unwanted items can be returned to us but please be aware you are responsible for costs of returning. 

All returns must be approved. In order to return an item you must obtain a returns authorisation from us. We will then provide you with instructions and the address in which to send your return.

Missing, Damaged or Incorrect items

If you receive an order and there is something missing, damaged or incorrect then please Contact Us within 3 days or receiving your package. You will need to send us a photograph of the damage along with a photograph of the package and your order number/email. 

All returns must be approved. In order to return an item you must obtain a returns authorisation from us. We will then provide you with instructions and the address in which to send your return.

* Please note that some orders are shipped in multiple packages and it's often the case that one part of your order will arrive before the other. Please do not panic, if this happens just contact us.